The one distinction in these website terms that matters: this site is not the company that will work on your chimney. It publishes information and routes service requests. An independent qualified company attends the property, assesses it, quotes it, contracts with you, insures the work and is responsible for it. That is why no company is ranked or recommended here, why no certifications are claimed, and why nothing on this site stands in for an inspection. The second thing that matters is emergencies. This site cannot help you in one and must not be used as though it can: for a chimney fire, a carbon monoxide alarm, a smell of gas or a room filling with smoke, leave the building and call 911 or your gas utility from outside. Submitting a form here reaches nobody urgently, and nothing monitors submissions continuously.
These terms govern your use of Burlington VT Chimney and Stove Repair, an information and service-request website operated by AIXIS LLC, a Vermont limited liability company. Using the site means accepting them.
What these website terms cover: what this site is, and what it is not
This is a reference and request-routing website. It is not a chimney sweep, a contractor, an inspector, a licensed professional or an emergency dispatcher. We do not attend properties, we do not carry out inspections, and we do not perform work. Requests are routed to an independent, qualified company serving your area, and that company is responsible for its own assessment, quotation, contract, insurance, credentials and workmanship.
Emergencies
This site cannot help you in an emergency and must not be used as though it can. For a chimney fire, a carbon monoxide alarm, any smell of gas, or a room filling with smoke: leave the building and call 911 or your gas utility from outside. Submitting a form here does not contact emergency services, the fire department or your utility, and nobody monitors submissions continuously.
Guidance on this site is general
Everything published here describes how chimneys, appliances and the work on them broadly behave. It cannot establish the condition of your chimney, which needs a qualified person looking at it, and in several cases looking inside it with a camera. Do not treat a page here as a substitute for an inspection, and do not rely on it to decide that a specific system is safe to use.
Prices
No prices are published on this site. The work is quoted by the independent company that visits your property, and any figure we published would be an invention about someone else’s business. Pages describing what changes a price do exactly that and nothing more.
Codes, permits and insurance
Permitting for chimney and appliance work in Vermont is decided by your municipality, and the threshold varies by town and by scope. Insurer requirements vary by insurer. Where this site names an authority, it is telling you who owns the answer. It is not giving you the answer, and requirements can change after a page was written. Confirm with the relevant body before work is scheduled.
Using the site correctly
Do not submit false or unlawful information, misrepresent ownership of or authority over a property, submit another person’s details without their knowledge, attempt to interfere with the site or its protections, or use automated means to scrape or submit to it.
Content ownership
The text, tables and diagrams on this site are original work and are owned by AIXIS LLC. You may read, print and share pages for your own use. You may not republish them as your own or use them to train or populate a competing service without permission. Where a manufacturer or organisation is named, it is named for identification only and no affiliation or endorsement is implied.
Third-party links
Links to municipal offices, utilities, agencies and standards bodies are provided so you can reach the organisation that owns a piece of information. We do not control those sites and are not responsible for their content or their accuracy.
Limits
The site is provided as it is. To the extent the law allows, AIXIS LLC is not liable for loss arising from use of the site or from reliance on general guidance published here, and is not a party to any agreement you enter into with a service company. Nothing in these terms limits liability that cannot lawfully be limited.
Governing law
These terms are governed by the laws of the State of Vermont.
Contact and changes
Questions about these terms go through the request service form. When the terms change, the review date at the top of the page changes with them. Updated September 27, 2026.
What this site is responsible for
The distinction that matters most on a routing site: which obligations are ours and which belong to the company that attends.
| This site | The service company | |
|---|---|---|
| The information published here | Ours | — |
| Assessing your chimney | — | Theirs |
| The quotation | — | Theirs |
| The contract you sign | — | Theirs |
| Insurance for the work | — | Theirs |
| Credentials of the people attending | — | Theirs to evidence |
| Payment | — | Theirs |
| Emergency response | Neither: 911 or your gas utility | Neither |
| Permits | Named, not obtained | By agreement, stated in the quote |